Media Blackout does its best to meet or exceed the expectations of our customers. All Media Blackout products carry a limited, non-transferrable warranty. BNC cables, power supplies, and products that use consumer components (including but not limited to USB connectors, DC barrels, etc.) carry a 90-day warranty on manufacturing defects. Lemo, Fischer, and other professional cables carry a one year warranty on manufacturing defects.
Shipping costs are not covered under warranty. Any warranty returns or repairs must be approved by Media Blackout before any item is shipped to our office. Shipments not approved by Media Blackout may be rejected.
If you experience any problems with one of our products, or if you would like to inquire as to a product's specific warranty, please contact us so that we may assist you.